Insulet

At Insulet, I currently lead UX strategy to simplify the lives of people living with diabetes through more intuitive, connected experiences. Initially focused on the pre-product journey for wearable insulin delivery solutions, I synthesized user research, customer journey insights, analytics, and competitive landscapes to shape a two-year strategic roadmap spanning awareness, consideration, and decision-making, while overseeing its continued delivery.

My scope has since expanded to the broader customer experience, where I’m helping connect disparate product teams around a cohesive experience vision. I direct and orchestrate strategic work across initiatives, including guiding strategists through the development and delivery of their work and leading a team through a website redesign. Alongside this, I continue to elevate design quality and mature team practices across the organization.

Due to the confidential nature of my work, please contact me directly to request access to my Insulet portfolio.

Sonos

For five years, I was an experience strategist at Sonos, exploring high-potential opportunities across software, hardware, and content to inform future product and business strategy. I contributed to nine innovation programs, growing from leading UX strategy on large, cross-disciplinary teams to leading smaller teams of my own. Over time, I became a key contributor to how Sonos approached early-stage exploration, helping shape its practices and serving as a trusted resource for mentorship and strategic guidance.

Beyond product innovation, I was invited to co-facilitate a long-term strategic planning initiative at the heart of business strategy. Working with 14 leaders at the ELT-1 level, I designed and facilitated workshops to identify, define, and size strategic opportunities ultimately presenting recommendations to the executive team.

Due to the confidential nature of my work, please contact me directly to request access to my Sonos portfolio.

Lutron

At Lutron, I worked across the UX spectrum, from strategy-driven foundational research to leading small teams through mobile and web app design. My work focused on B2B opportunities, including emerging lighting technologies for wellness and smart building controls for the retrofit market. I worked across a complex customer ecosystem spanning lighting designers, facility managers, and electrical contractors, understanding their workflows and needs to inform product direction and design decisions.

I spent seven years at Lutron across two chapters of my career: first, 3.5 years as an embedded software engineer, then returning after my master’s degree for another 3.5 years to help build the UX practice and champion design thinking across the organization. As part of a growing team with limited management structure, I took on responsibilities spanning program planning, project leadership, recruiting, and interviewing alongside my research and design work.

NASA

NASA was my team’s client for our Master’s capstone project through Carnegie Mellon University. As a team of four, we were tasked with a highly specific design challenge, and through our impactful research, we ended up discovering and solving for a much larger problem.

We spent 8 months on this program with boots-on-the-ground at the Ames Research Center in Mountain View, California. By the end, our work took a real foothold with the team at NASA, encouraging them to look at their approach in a completely new way.